The security and first aid teams are here to help you throughout the whole event. If you have any questions regarding safety and security or first aid, ask any one of us roaming the venue or call/text our hotline.
You can recognize us easily by the vests we wear:
If you need first aid or any other kind of medical assistance, please come to the first aid station located on the first floor. If you have any medication that requires refrigeration, we have a fridge available for this at the first aid station.
Smoking is allowed only outdoors in designated smoking areas (this includes e-cigarettes).
Please remember that when entering and inside the venue, you must always have your badge visible. If given any instructions by the community service officers or other event staff, you must obey their instructions.
When to call the Junction security hotline: • If you have a non-urgent matter or questions regarding security or first aid • If you spot a fire that you were able to extinguish yourself • Disturbances where no one is in danger: power outages etc. • If you suspect a crime is happening • If you or someone else is lost • You’ve gotten sick and don’t know where to go
Try to call the hotline first, EXCEPT if:
• Someone’s life, health, property or the environment is threatened or in danger, or if you have reason to assume this to be the case
In these cases, call straight to the emergency number, and after that to the hotline so we know to guide the emergency services to the right place.
In Finland, we only use one emergency number, 112. You can call the emergency number free of charge from any phone with no need for an area code. You can also call from a foreign mobile phone connection. You still won’t need an area code, just dial 112.
We recommend downloading the “112 Suomi” app from your app store. The ERC operator automatically obtains your location when calling through the app. This way you speed up the emergency services and you don’t need to know your exact location.
How to call 112